Posted to News on 25th Jun 2012, 11:36
Festo launches online forum for automation engineers
Festo is launching the Festo Support Community as an online technical forum that gives customers quick and easy access to its experts, as well as enabling them to interact with each other, to find the best solutions to their automation and machine building problems.
As an innovative global company, Festo is constantly looking for initiatives to help its customers; this easy-to-use forum is an effective way to interact with customers and provide better support. After a simple registration process, customers can post technical questions online and respond to other users' queries to share best practice (existing topics, posts and replies can be viewed without registering).
The forum enables visitors to have conversations with Festo's technical specialists and each other. Members can explain issues, ask questions and get an immediate response. It is split into six topic areas and covers subjects such as pneumatics, electrical drives, sensors and vision, and Directives and standards.
Matt Rayment, the Technical Hotline Manager at Festo, comments: "More and more people are going online to seek answers to their problems. We have developed this new forum to make it as easy as possible for our customers to quickly access and identify the best solutions for their technical queries. Our technical experts are on hand to have live discussions and give a fast response to all queries, and we expect the forum to become an invaluable information resource for our customers."
Follow the link for more information and to register for the Festo Support Community.
