Posted to News on 24th Jan 2014, 14:26
Kiowa wins Festo "˜Premier Stockist of the Year' award 2013
Kiowa has won the prestigious Festo "Premier Stockist of the Year' award for outstanding performance in 2013 for the third time. The award is presented to the company within the Festo Premier Stockist network that shows the best sales growth of Festo products for the year, combined with demonstrable gains in operational efficiency - evidenced by over 90 per cent usage of the Festo on-line shop - and the highest level of commitment to strategic campaigns.
The award, presented to Justin Needham, Sales Director at Kiowa, confirmed the stockist's emergent commitment to support customers with a professional service and quality products. Kiowa aims to provide quicker access to products, shorter lead times on delivery, and technical expertise; delivering the right product, on time, wherever and whenever it's needed. Justin Needham, Sales Director at Kiowa comments: "This award celebrates an exceptional year with Festo and highlights the hard work, commitment to technology and excellence within the Kiowa sales force. We are delighted to have won the prestigious title of Premier Stockist for the third time."
Needham points out that the award is the result of a collaborative effort between the two companies. He says: "We have always worked in partnership with Festo, providing our customers with a consultative service to discuss projects in detail, or to participate in Festo training courses. Our success is built on providing fast, cost-effective and knowledgeable service alongside efficient local distribution. I would like to thank everyone within our teams in Kiowa, and Festo for its support and high level of service."
According to Festo's Distribution End User Manager, Stuart Gittins: "Kiowa has demonstrated excellence in product campaigns, promotional activity, training commitment and process efficiency. It returned the best year-on-year growth of its Festo portfolio, principally by providing an exceptional level of service to its customers.
"The company also operates a highly professional and service-oriented business, meeting its customers' needs. Kiowa has established an enviable reputation with many leading industrial companies in the field."
The level of service provided by all Festo Premier Stockists aims to be exemplary; only companies that meet specific Festo-defined standards are granted the title. In particular, each stockist must carry guaranteed stock levels, offer fully trained technical support personnel and competent trade counter services. Each stockist has direct access to over 35 million worth of stock held at Festo's European Customer Services Centre in Germany, enabling them to offer customers next-day delivery of virtually any pneumatic component, from a range of over 23,000 products.
For more information on Festo's range of automation equipment and to find your nearest premier stockist go to www.festo.co.uk. For further information about Kiowa visit www.kiowa.co.uk.
