ABB launches drive registration service via app and online

Drive registration is a new, free service offered by ABB for its low-voltage AC drives. The service is available to anyone that owns or services a drive including end-users, machine builders, original equipment manufacturers (OEMs), panel builders and system integrators. By registering a drive, ABB is able to offer timely recommendations about maintenance and upgrade services that will help extend the life time of the installation.

As an incentive to encourage take-up of drive registration, ABB is offering 6-month extended warranty comprising drive repair or replacement with labour covered for selected drive types. The incentive follows the terms and conditions stipulated within the ABB Drive Care agreement, a contract-based initiative available in 44 countries.

To register a drive, an app can be downloaded to a smart phone from either the App Store or Google Play using the search term "˜ABB Drive Services' or users can register online at www.abb.com/drivereg. Once the app is downloaded, the drive's serial number and location is entered together with the end-user name, contact details, application and industry. Registration provides rapid access to product manuals and direct customer support contacts, without having to undertake extended web-based searches.

The app features a "˜check my drive' function from which the time of the next major preventive maintenance can be tracked.

Stuart Melling, Service Manager, Drives and Controls says: "Registration gives an opportunity to create a dedicated record that shows a story of the drive's performance throughout its lifetime. It provides each drive with a passport that describes its application, parameter settings, maintenance records and upgrades. All of these benefits lead to a highly reliable drive that is performing at optimum throughout its life cycle, thereby ensuring the best in productivity. This leads to tighter cost control."

For more information about the free drive registration service please visit www.abb.com/drivereg.

ABB Automation Technologies (Drives and Motors)

Daresbury Park
Daresbury
Warrington
WA4 4BY
UNITED KINGDOM

+44 (0)1925 741111

contact@gb.abb.com

https://global.abb/group/en

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