Power Jacks has introduced a new online engineering tool for customers with designs on instant access to the company's product portfolio. The innovative portal system means design assistance or product selection is available to customers anywhere in the world, 24/7.
Marketing Director Bruce Hamper says: "It's our way of empowering customers who want to benefit from Power Jacks' capabilities and expertise, and want to do so swiftly and efficiently. For businesses located overseas, or with multiple international bases, we believe this online engineering resource is a genuine problem-solver - an immediate solution when timescales are tight and product reliability is paramount."
The Power Jacks Portal - accessed via the company's website at www.powerjacks.com - offers a single point of access to twin services:
The portal has a user-friendly dashboard facility and all its capabilities can be accessed via a single log-in - all customers have to do is register on the website.
Bruce adds: "We're pleased to be adding this new dimension to our customer service capabilities. We understand the issues and challenges our customers can face, and we believe this new online engineering resource helps them to address those."
The service initially includes products for machine screw jacks, ball screw jacks, stainless steel screw jacks, linear actuators, bevel gearboxes and load links. However this is set to be enhanced as further products and system-building accessories are added.
Power Jacks has chosen to base the portal on the CADENAS engine. Bruce notes: "CADENAS is a world-leader in the development of CAD part systems and their delivery worldwide via the internet. Its commitment and development strategy mean our customers will have access to the best systems, using the latest technology. More than that, CADENAS has a global support structure in place to support our international customer base."
Go to www.powerjacks.com to access the new Power Jacks Portal.