Although it already boasts the largest dedicated salesforce in the UK of any pneumatics supplier, SMC is going one step further with a busy programme of exhibitions this autumn. The company will attend no fewer than nine industry events in the UK between now and the year end, meeting customers face-to-face to provide specific advice on solving their automation challenges.
The ethos of parent company SMC Corporation has always been to provide the best possible service via close communication with customers. In the UK, around 120 technically trained sales engineers meet customers every day, advising about the most appropriate SMC parts for their requirements and providing ongoing support.
This autumn's packed exhibition schedule will allow the company to help even more customers by providing not just product recommendations, but also advice on applying productivity enhancement systems such as Lean Manufacturing, Industry 4.0 and Continuous Improvement.
SMC's last two appearances at major industry exhibitions have incorporated a modular Continuous Improvement demonstration rig, which can be booked to appear at customers' facilities to encourage use of CI philosophies to internal staff.
Bob Hitner, SMC's Marketing Manager, says the programme is designed to supplement appearances at larger events: "We've had several tremendously successful appearances at big shows like Drives & Controls and the PPMA Show, where a huge number of people are able to come to one central location and see a number of possible suppliers.
"Our autumn programme will allow customers to come to smaller events - some with a specific focus - and find out about our latest product launches as well as ask us about philosophies that can really help them cut costs and operate much more efficiently, like CI.
"We're always looking for ways to "˜work smarter' for our customers including in e-business and refining our working procedures. But there really is no substitution for just getting out and talking to users to find out what they need and how we can help."
SMC's team of experts will be on hand at the following events:
For further information about SMC products please go to www.smcpneumatics.co.uk.